ServiceNow Product Manager
Himanshu PandeyUnited StatesSENIORPosted 4d ago
ServiceNowAICMDBITSMITOMITAMIntegrationsWorkflow OrchestrationBacklog ManagementStakeholder EngagementProduct PrioritizationPlatform GovernanceData QualityService Architecture
About the Role
We are looking for a ServiceNow Product Manager to join our team. This role focuses on defining product vision, strategy, and roadmap for the ServiceNow platform.
Key Responsibilities
• Define product vision, strategy, and roadmap
• Drive ServiceNow platform optimization and standardization
• Lead service architecture and catalog management
• Establish CMDB governance and improve data quality
• Manage product backlogs and stakeholder expectations
• Drive AI enablement and enterprise platform innovation
• Track KPIs, adoption, operational efficiency, and business value
Requirements
• 10+ Years of ServiceNow Experience
• ServiceNow Technical Architect Certification
• Hands-on Experience Implementing ServiceNow AI Capabilities
• Strong Expertise in ServiceNow Greenfield Implementations
• Experience in Enterprise Product Strategy and Roadmap Ownership
• Strong Knowledge of CMDB, ITSM, ITOM, ITAM, Integrations and Workflow Orchestration
• Experience in Backlog Management, Stakeholder Engagement and Product Prioritization
• Strong Understanding of Platform Governance, Data Quality and Service Architecture