Jobs → Customer Support → ServiceNow Telecom Solution Architect

ServiceNow Telecom Solution Architect

Karthik Reddy ObulareddyRemoteSENIORPosted 4d ago
ServiceNowSOMTTelecom Service ManagementQuote-to-OrderOrder-to-CashOrder-to-FulfillmentMACD processesServiceNow SPMProjectsTasksDependenciesMilestonesEpicsPortfolio TrackingSolution architectureEnterprise integration
About the Role We are looking for an experienced ServiceNow Telecom Solution Architect with strong expertise in SOMT / Telecom Service Management and end-to-end telecom service lifecycle solutions. Key Responsibilities • Strong experience in ServiceNow SOMT / Telecom Service Management • Expertise in telecom/fiber Quote-to-Order, Order-to-Cash & Order-to-Fulfillment solutions • Hands-on knowledge of MACD processes (Moves, Adds, Changes & Disconnects) • Experience with ServiceNow SPM – Projects, Tasks, Dependencies, Milestones, Epics & Portfolio Tracking • Strong solution architecture and enterprise integration experience • Ability to evaluate standard ServiceNow capabilities vs. custom development • Understanding of telecom product and service lifecycle management Requirements • 10+ years of IT/solution architecture experience • Proven expertise in ServiceNow telecom solutions

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