Jobs → Customer Support → Solution Architect - Insurance & AI

About the Role We are seeking an experienced Solution Architect with expertise in Insurance and AI to design and deliver scalable enterprise solutions across core insurance platforms, cloud, data, and digital technologies. Key Responsibilities • Design end-to-end solutions across policy, underwriting, billing, claims, distribution & digital platforms • Define solution architectures, technology roadmaps & integration strategies • Lead API, cloud, data, event-driven & AI/GenAI architecture initiatives • Drive legacy modernization from design through production delivery • Collaborate with business and engineering teams to deliver secure, scalable solutions Requirements • 12+ years of technology experience with strong solution/enterprise architecture responsibilities • Deep insurance domain knowledge - policy, underwriting, billing, claims & distribution • Expertise in application architecture, APIs/integration, cloud, data, or AI/GenAI • Hands-on experience with solution design, prototyping, troubleshooting & implementation • Strong communication & stakeholder management skills Preferred • Cloud platforms - AWS or Azure • Data platforms - Databricks, Snowflake, or Microsoft Fabric • API management, event streaming & integration technologies • GenAI/LLMs, DevSecOps & legacy modernization experience • Experience integrating insurance platforms with carriers, partners & SaaS applications