Jobs → Customer Support → Solution Architect

About the Role The Solution Architect is the senior solution design authority responsible for defining, governing, and assuring solutions across Oracle, cloud, integration, and enterprise platforms. This role provides strategic and technical design leadership across multiple programs, business groups, and technologies, ensuring alignment between business strategy, cloud platform capabilities, and long-term architectural goals. Key Responsibilities • Define, govern, and assure solutions across Oracle, cloud, integration, and enterprise platforms • Provide strategic and technical design leadership across multiple programs and technologies • Own solution design governance, standards, patterns, and decision frameworks • Serve as the escalation point for design risk, cross-program consistency, and complex architectural decisions • Work closely with development teams, business stakeholders, and technology leadership • Ensure solutions are secure, scalable, integrated, cost-effective, and supportable Requirements • Strong experience designing and architecting enterprise solutions across cloud platforms, integrations, Oracle technologies, and complex enterprise systems • Deep understanding of modern integration architecture, including APIs, middleware/iPaaS, event-driven patterns, batch integrations, and enterprise data flows • Experience designing solutions across hybrid environments that include cloud, SaaS, legacy, and enterprise application platforms • Strong understanding of cloud architecture principles, including security, identity, scalability, resiliency, observability, and cost optimization • Experience modernizing legacy applications, integrations, and customizations • Ability to operate at both the strategic architecture level and detailed technical design level with development teams • Strong communication and collaboration skills with developers, architects, business stakeholders, and senior leadership • Demonstrated ability to evaluate technical options, articulate tradeoffs, and drive architectural decisions across complex enterprise environments