Jobs → Customer Support → Solutions Architect

About the Role We are seeking a Solutions Architect to join our team focused on agentic commerce trust. This role involves designing secure integrations and solutions across various platforms. Key Responsibilities • Own end-to-end solution architecture, integration design, and Architecture Decision Records (ADRs) • Design secure agentic commerce integrations across Anthropic, Google UCP, Cloudflare, Visa, and wallet platforms • Implement API security, identity binding, trust verification, and approve/step-up/deny decisioning • Develop threat models, reference architectures, integration guides, and demo runbooks • Define Verifiable Credentials, privacy-by-design, and loyalty-without-login solutions • Collaborate with engineering, data science, governance, and compliance teams on agent evaluation and regulated financial-services use cases Requirements • 8+ years of experience in Solutions Architecture or Software Architecture with hands-on coding • Strong knowledge of OAuth 2.0, OIDC, JWT, JWKS, API gateways, microservices, and zero-trust security • Experience designing integrations with external platforms and partner engineering teams • Expertise in threat modeling, privacy-by-design, and technical documentation • Excellent communication and stakeholder management skills