Jobs → Customer Support → Technical Architecture

About the Role We are seeking a Technical Architect to join our team. This role involves designing and building complex systems with a focus on high-volume API-led transactional or logistical platforms. Key Responsibilities • Design, build, and scale high-volume API-led transactional or logistical platforms • Build LLM-enabled applications using orchestration, evaluation, and observability tools • Optimize relational databases and design data models • Utilize cloud native infrastructure tools such as Terraform, Kubernetes, and Helm • Articulate complex architectural trade-offs to both technical and non-technical stakeholders • Collaborate with partners across the business including Product Management and Design Requirements • 8+ years of progressive experience in software engineering • 2+ years of experience as a Tech Lead, Architect, or Staff Engineer • Proven track record of designing complex systems • Strong relational database skills including query optimization and data modeling • Knowledge of cloud native infrastructure tools • Exceptional communication and influence skills • Available for critical tier-3 escalation architecture support if needed