Jobs → Customer Support → Technical SaaS Platform Lead

About the Role We are looking for a Technical SaaS Platform Lead with strong expertise in Contract Lifecycle Management (CLM), SaaS architecture, and enterprise integrations. Key Responsibilities • Strong experience with APIs, integrations, and JSON schemas • Hands-on understanding of SaaS platform architecture • Expertise in Enterprise SSO, authentication, and integration troubleshooting • Ability to assess vendor solutions and drive technical discussions • Understand business workflows and map them to APIs and integrations • Evaluate downstream impacts of application changes • Guide internal administration teams and drive technical ownership Requirements • 10–15 years of experience • Preferred domain experience in CLM and GRC (Governance, Risk & Compliance) • Technically strong platform leadership skills • Experience driving architecture, integrations, and vendor collaboration