Technical Support Analyst
KSN Technologies IncUnited StatesSENIORPosted 2h ago
DieselHeavy-Duty TruckAutomotiveTruck ServiceField Service EngineeringTechnical TroubleshootingCustomer Service
About the Role
We are seeking a Technical Support Analyst to join our team. This role requires strong expertise in diesel and heavy-duty truck systems, with a focus on providing technical support and troubleshooting.
Key Responsibilities
• Provide technical support for diesel and heavy-duty truck systems
• Troubleshoot complex technical issues
• Maintain excellent customer service standards
• Conduct field service engineering tasks
Requirements
• Strong Diesel / Heavy-Duty Truck experience is a MUST
• 2+ years of automotive, truck service, or field service engineering experience
• Excellent customer service and technical troubleshooting skills
• Class 8 Truck experience preferred
• Bachelor's degree or equivalent relevant experience