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Technical Support Analyst

KSN Technologies IncUnited StatesSENIORPosted 2h ago
DieselHeavy-Duty TruckAutomotiveTruck ServiceField Service EngineeringTechnical TroubleshootingCustomer Service
About the Role We are seeking a Technical Support Analyst to join our team. This role requires strong expertise in diesel and heavy-duty truck systems, with a focus on providing technical support and troubleshooting. Key Responsibilities • Provide technical support for diesel and heavy-duty truck systems • Troubleshoot complex technical issues • Maintain excellent customer service standards • Conduct field service engineering tasks Requirements • Strong Diesel / Heavy-Duty Truck experience is a MUST • 2+ years of automotive, truck service, or field service engineering experience • Excellent customer service and technical troubleshooting skills • Class 8 Truck experience preferred • Bachelor's degree or equivalent relevant experience

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