Jobs → Customer Support → Technical Support Engineer

About the Role We are looking for a skilled Technical Support Engineer with experience in Desktop Storage Technologies to join our team. Key Responsibilities • Provide technical support for desktop storage technologies • Troubleshoot and resolve issues with HDD, SSD, and RAID configurations • Assist with Windows and macOS troubleshooting • Handle desktop storage installation and configuration • Implement backup and recovery solutions • Support NAS and SAN storage technologies • Manage virtualization and storage systems • Create PowerShell and Bash scripts for automation • Handle ticketing and customer service Requirements • 2–5 years of hands-on technical support experience • Strong troubleshooting and problem-solving skills • Excellent verbal and written communication • CompTIA A+, Microsoft, or related certifications are a plus