Jobs → Customer Support → Technical Support Intern

About the Role We are looking for a motivated Technical Support Intern to join our team remotely. This internship provides hands-on experience in technical support and exposure to enterprise technology. Key Responsibilities • Assist with technical troubleshooting and issue documentation • Support technical documentation and knowledge base updates • Research IoT, engineering, and test & measurement technologies • Create and edit website/product content using AI tools • Assist with webpage formatting and publishing • Participate in issue tracking and quality improvement • Collaborate with engineering, marketing, and support teams • Analyze recurring technical support issues Requirements • Currently pursuing or completed a Bachelor's degree in IT, Computer Science, Electronics, Electrical Engineering, Software Engineering, or a related field • Familiarity with AI tools (ChatGPT, Claude, Gemini, etc.) • Basic knowledge of HTML/CSS • Strong analytical, research and communication skills • Interest in IoT and technical support Benefits • Hands-on technical support experience • Exposure to enterprise technology • Mentorship and skill development • Flexible remote internship • Certificate upon successful completion