Jobs → Customer Support → VMware & Cloud Support Engineer

About the Role We are seeking a VMware & Cloud Support Engineer to provide technical support for VMware and cloud environments. This role requires experience in both VMware infrastructure and cloud platforms. Key Responsibilities • Provide technical support for VMware environments including ESXi, vCenter, and vSphere • Manage VMware Clusters, DRS, HA, and vMotion • Support cloud platforms including AWS, Azure, and GCP • Configure and maintain Cloud Networking, IAM, and Monitoring • Troubleshoot TCP/IP, DNS, DHCP, VPN, and Firewalls • Implement Backup and Disaster Recovery solutions using Veeam, Commvault, or Rubrik • Automate tasks using PowerShell, Bash, Python, and Terraform • Follow ITIL Incident and Problem Management processes Requirements • 2–6 years of experience in VMware • 1–4 years of experience in Cloud Support • Strong knowledge of VMware ESXi, vCenter, vSphere, Clusters, DRS, HA, and vMotion • Experience with AWS, Azure, and GCP • Understanding of Cloud Networking, IAM, and Monitoring • Familiarity with TCP/IP, DNS, DHCP, VPN, and Firewalls • Experience with Backup and Disaster Recovery solutions • Proficiency in PowerShell, Bash, Python, and Terraform • Knowledge of ITIL Incident and Problem Management Preferred Skills • VMware vSAN and NSX • VMware VCP, AWS, or Azure Certifications • Enterprise Infrastructure Support • Strong Troubleshooting and Communication Skills