Jobs → Engineering → Voice Engineer

About the Role We are looking for a Voice Engineer to join our engineering team in Austin. This role focuses on developing and maintaining software components for voice and real-time communication systems, with a focus on SIP, RTP, and media server technologies. Key Responsibilities • Designing, developing, and maintaining software components for voice and real-time communication systems • Handling SIP signaling for call setup, modification, and termination • Building and troubleshooting RTP-based audio and media streams • Working with media servers across call routing, bridging, and conferencing • Analyzing SIP signaling and RTP flows to resolve call-quality and connectivity issues • Diagnosing call drops, one-way audio, no audio, codec negotiation, and media connectivity problems • Developing APIs that support voice communication workflows • Integrating voice applications with SIP endpoints, gateways, and telephony platforms • Investigating production issues and delivering root-cause analysis • Performing unit and integration testing of voice software components • Monitoring application and communication-system performance • Participating in code reviews and following engineering best practices • Partnering with QA, DevOps, and product teams to deliver reliable voice solutions • Documenting designs, configurations, and troubleshooting procedures • Supporting deployment, debugging, and maintenance in development and production environments Requirements • 1–2 years of hands-on experience in SIP, RTP, and media server technologies • Experience with WebRTC is a strong plus • Strong problem-solving skills and ability to troubleshoot complex issues • Experience with API development and integration • Knowledge of telephony platforms and gateways • Familiarity with unit and integration testing • Understanding of VoIP and real-time communication systems • Experience with code reviews and engineering best practices • Ability to work collaboratively with cross-functional teams