Technical Writer Job

📧 Interested candidates can send resumes to: mnarendra@ipolarityllc.com

💼 Job Title: IT Technical Writer – Access Management 📍 Location: Remote - USA Shift (EST/CST) from India.

📝 Overview: We are seeking an IT Technical Writer to document Access Management processes across enterprise systems. This role collaborates with Identity & Access Management (IAM) teams, IT Security, and business stakeholders to create clear, accurate, and user-friendly documentation that supports compliance, onboarding, and operational efficiency.

📌 Key Responsibilities:

✅ Develop and maintain technical documentation for Access Management processes, including:

🔹 User provisioning & deprovisioning 🔹 Role-Based Access Controls (RBAC) 🔹 Privileged Access Management (PAM) 🔹 Access review & certification workflows 🔹 Authentication & authorization procedures

✅ Collaborate with SMEs to translate complex technical concepts into content for IT staff, auditors, and business users. ✅ Create process diagrams, SOPs, FAQs, and training materials to support internal teams. ✅ Ensure documentation aligns with regulatory requirements (SOX, HIPAA, ISO 27001). ✅ Maintain version control & change tracking for all documentation. ✅ Review, edit, and enhance existing documentation for clarity, consistency, and accuracy. ✅ Assist in developing templates & standards for IAM technical writing.

🎯 Qualifications:

⭐ Proven experience as a technical writer in IT, preferably in Access Management / Cybersecurity. ⭐ Familiarity with IAM tools & concepts (Active Directory, Azure AD, Okta, SailPoint, CyberArk). ⭐ Excellent writing, editing & communication skills. ⭐ Ability to work independently and handle multiple documentation projects. ⭐ Hands-on with documentation tools (Confluence, SharePoint, Visio, Markdown). ⭐ Knowledge of compliance frameworks & audit requirements (preferred). 🌟 Preferred Skills: 🔹 Experience in regulated industries (finance, healthcare, etc.) 🔹 Knowledge of ITIL / service management frameworks 🔹 Basic understanding of scripting or automation tools in IAM

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