Technical Writer Job

We are #hiring for TWO Technical Writer/Communications Officer 🌟 📅 Resume Due Date: Thursday August 28th 2025 (5:00PM EST) 🆔 Job ID: 25-117 🔢 Number of Vacancies: 2 📊 Level: MP2 ⏳ Duration: 6 Months 🕰️ Hours of work: 35 Hours per week 📍 Location: Oshawa Ontario (Hybrid – 2 days remote) 🏠 Work Mode: Hybrid – 2 days remote

📌 Job Overview

An experienced SOP Specialist is required to lead the development, improvement, and ongoing management of company standard operating procedures. The ideal candidate will be a strong communicator (both written and verbal), skilled at gathering business requirements, and adept at translating complex processes into clear, actionable documentation. This role plays a key part in establishing a best-in-class SOP framework, ensuring procedures are accurate, accessible, and up-to-date. Key Responsibilities Collaborate with stakeholders across departments to gather business requirements and process details. Review, assess, and improve existing SOPs for clarity, accuracy, and effectiveness. Develop, document, and implement a comprehensive SOP framework and templates tailored to organizational needs. Create new SOPs as needed, ensuring consistency, completeness, and compliance with best practices. Define and implement a process for regular review, updating, and version control of SOPs. Facilitate workshops and interviews with subject matter experts to capture detailed process information. Train staff on SOP usage and importance, and provide guidance on process documentation. Stay current on industry best practices and regulatory requirements related to process documentation and SOP management. Ensure SOPs are easily accessible and understandable to all relevant staff. Track and report on SOP compliance and adoption metrics.

➡️ Qualifications

Proven experience writing and managing standard operating procedures in a business or technical environment. Exceptional written and verbal communication skills. Strong ability to analyze business processes and translate them into clear, actionable documentation. Experience developing documentation frameworks, templates, and governance processes. Ability to facilitate meetings, interviews, and workshops with cross-functional teams. High attention to detail and commitment to accuracy. Experience with documentation management systems or knowledge bases is a plus. Process improvement or quality management certifications (e.g. Six Sigma, Lean, ISO) are a plus.

📌 To apply please send your resume to careers@cpus.ca or through the following link: https://lnkd.in/ewpa_Ejf