Technical Writer Job

#hiring Care Coordinator

Apply here: https://lnkd.in/dPNcbjet

We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.Born in Darwin, were proud to bring our customer-focused approach to participants across the Northern Territory and Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do! Job Description Your duties will include but not be limited to:Regularly monitor SIL house operations to ensure service quality, safety, and cleanliness, and conduct audits to maintain compliance.Investigate incidents thoroughly, document them accurately in CRM, and report outcomes promptly.Provide regular reports to the concernedstakeholdersEngage with participants, families, and support workers to review goals and develop individualized care plans.Provide crisis intervention, facilitate participant welfare meetings and ensure service satisfactionEnsure all records meet NDIA/NDIS standards, maintain detailed documentation, and lead regular audits for accuracy and confidentiality.Collaborate with Care Coordinators, families, and support teams, sharing participant updates and feedback.Mentor support staff, lead performance reviews, identify training needs, and support ongoing professional development.Facilitate meetings with DSWs to gather insights on participant care and share feedback with stakeholders.Oversee logistics such as appointments, activities, and meals while ensuring effective resource use and operational decision-making.Participate in on-call dutiesand foster a culture of continuous improvement and collaboration.Requirements & Qualifications:Tertiary qualification in Disability, Diploma, or any relevant experience in a similar sector.Experience in a similar role for a minimum of 2 years.Knowledge of NDIS regulations, compliance, and quality assurance standards.Strong leadership and supervisory skills with the ability to mentor and support teams.Excellent communication and stakeholder engagement capabilities.Ability to handle crisis situations with professionalism and efficiency.Strong documentation, reporting, and record-keeping abilities.Working with Children OCHRE cardNDIS Worker Screening Check Desired Skills and Experience Desired Knowledge/ExperienceHighly developed verbal and written communication skills.Proficient in the full suite of Office 365.Demonstrated high-level external relations and networking skillsAn understanding of the needs and considerations of Culturally and Linguistically Diverse clients and their familiesDemonstrated application and management of EEO, WH&S, and Risk Management policies and practices.Commitment to ongoing professional development and staying current with industry trends.If youre someone whos guided by strong values and pas