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Mid LevelFull-timeGoAI
Salary Range
$76,500 - $103,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a technically capable IT Support Analyst to join our Microsoft cloud-first environment. This role focuses on endpoint management, identity administration, and Microsoft 365 support in a fintech company.
Key Responsibilities
- →Support and administer Microsoft Intune across Windows 11, macOS, iOS, and Android devices
- →Maintain device compliance policies, configuration profiles, update rings, and application deployments
- →Support Windows Autopilot provisioning and endpoint lifecycle processes
- →Administer Microsoft Entra ID including user lifecycle management, group management, and RBAC
- →Support the configuration and ongoing maintenance of Conditional Access policies and MFA controls
- →Assist with Privileged Identity Management (PIM) role assignments and access reviews
- →Troubleshoot Exchange Online mail flow, Microsoft Teams, and Teams Rooms issues
- →Provide advanced troubleshooting across Windows 11, macOS, iOS, and Android devices
- →Maintain accurate asset records, user records, and system documentation
- →Contribute to ongoing improvements in device management and access controls
Requirements
- ✓Hands-on experience supporting Microsoft Intune in a production environment
- ✓Good understanding of Microsoft Entra ID including user management, groups, RBAC, and Conditional Access
- ✓Solid understanding of device compliance and MDM principles in a BYOD environment
- ✓Strong Windows 11 troubleshooting skills and working knowledge of macOS
- ✓Experience supporting iOS and Android device enrolment and policy enforcement
- ✓Good understanding of networking fundamentals (IP addressing, DNS, VPN, firewall concepts)
- ✓Experience implementing MFA and access control policies
- ✓Ability to troubleshoot identity, device, and Microsoft 365-related issues independently
- ✓Strong communication skills and a structured, methodical approach to support
Benefits
- ★Everyone owns a piece of the company - equity
- ★Hybrid with 3 days a week in the office
- ★25 days’ holiday a year, plus 8 bank holidays
- ★2 paid volunteering days per year
- ★One month paid sabbatical after 4 years
- ★Employee loan
- ★Free gym membership
- ★Team wellness budget to be active together
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