Event Sales Manager at AccorHotel

Event Sales Manager At Fairmont Vancouver Airport, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Event Sales Manager, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients. What you will be doing:   Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:  • Consistently offer professional, friendly and engaging service • Work with the Senior Event Sales Manager to oversee all scheduled functions and to ensure all Fairmont Standards for Conference Services are maintained • Respond to all inquiries regarding catering space availability and guestroom blocks in a professional and timely manner • Maintain a variety of accounts to include social, corporate, incentive, and association • Conduct prospecting to grow business each week, through sales calls in marketplace, entertainment of clients and site visits on an ongoing basis • Ensure open communication with all operating departments to ensure awareness of client’s requirements • Build partnership with the Banquet team to ensure service standards are maintained • Build relationships between Sales and the Operating Departments • Conduct site inspections for conventions, weddings, corporate and group business • Assist with forecasting and budgets as required • Expedite function bookings, writing menus, preparing resumes, event orders etc. • Compile and distribute conference agendas and event orders • Ensure the efficiency of Opera to track, solicit, book, produce EO’s, and follow up on accounts • Ensure all contractual terms agreed upon are carried out as well as to maximize function space for the highest profitability for the hotel • Assist in developing new business ideas and the promotion of existing business within all our market segments • Resolve guest complaints when necessary • Ensure close relationships are established and maintained with clients to encourage repeat business • Conduct Post Conference meetings with departing groups to address strengths and weaknesses of an event while soliciting repeat business • Facilitate daily Catering/Banquet/Kitchen meetings to ensure perfection in service delivery • Other duties as assigned