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Concierge Associate, Luxury Residence (Full-Time) – The Carlyle at Action Property Management
Action Property ManagementLos Angeles, CA·1d ago
Mid LevelFull-timeRESTAI
Salary Range
$25 - $28 /hour
About the Role
Action Property Management is seeking a Concierge Associate to join their elite team at The Carlyle luxury high-rise in Westwood. This full-time role serves as the first point of contact for residents, guests, and vendors, requiring a polished professional to curate exceptional experiences and ensure all interactions are welcoming and valued.
Key Responsibilities
- →Serve as the first point of contact for residents, guests, and vendors in the lobby or via phone
- →Maintain a working knowledge of Association rules, policies, procedures, amenities, and surrounding area
- →Assist with Door Host and Valet coverage as needed
- →Cross-train across front desk, door host, and valet operations to support team flexibility
- →Uphold a consistently professional appearance and polished communication style
Requirements
- ✓Must be over 18 years old and pass a pre-employment background check and drug screening
- ✓Minimum 2 years of customer service experience
- ✓At least 1 year of hospitality, luxury retail, or fine dining experience
- ✓Valid California Driver’s License required
- ✓Willingness to valet and be cross-trained in all front-of-house functions
- ✓Polished and professional appearance and demeanor
- ✓Upbeat, positive, and team-oriented attitude
- ✓Strong judgment with a solutions-oriented mindset
- ✓Proactive approach to customer service
- ✓Hospitality Management college students or recent graduates highly desired
Benefits
- ★Career growth opportunities
- ★Annual bonus based on tenure
- ★Full uniform and dry cleaning provided
- ★Flexible schedules
- ★Fun, team-oriented environment including holiday celebrations and staff appreciation lunches
- ★Birthday holiday with paid day off
- ★One-on-one mentoring for professional development
- ★10 days vacation
- ★Team member incentive program
- ★Comprehensive health benefits including medical, dental, vision, and 401(k) with company match
- ★Pet insurance options
- ★Year-end bonus
- ★Employee discounts through LifeMart
