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SeniorFull-timeRustRailsGoAPI
Salary Range
$143,650 - $194,350 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Merchant Operations Lead to join our team at Addi, a leading financial platform in Colombia. This role focuses on building a rock-solid, enterprise-grade merchant operations foundation that transforms operational infrastructure into a strategic competitive advantage.
Key Responsibilities
- →Achieve data consistency across pricing, discounts, and revenue systems by implementing a governed, role-based workflow for MDF and discount configurations with full audit trails.
- →Increase successful payment rates for new merchants by deploying automated bank account validations and Host-to-Host integrations.
- →Reduce manual cancellation volume by shipping a rebuilt cancellations system that supports multi-partial cancellations, automated loan eligibility rules, and an intuitive "Cancellation Tool" for internal ops.
- →Eliminate manual data corrections from onboarding errors by establishing a "Single Source of Truth" for merchant master data with two-way field synchronization between CRM and core financial systems.
- →Deliver the H2 2026 Strategic Roadmap by conducting cross-functional discovery into Identity & Access Management and Dynamic Pricing.
Requirements
- ✓Proven track record in operational infrastructure, including building and maintaining high-reliability backend systems.
- ✓Demonstrates high technical acumen in backend environments, including leading technical discussions with engineering teams.
- ✓Possesses strong cross-functional orchestration skills, acting as the "connective tissue" between Finance, Risk, Legal, and Sales.
- ✓Experienced in process reengineering and automation, mapping complex workflows and transforming them into streamlined, automated self-service capabilities.
- ✓Exhibits a relentless ownership mentality, thriving in ambiguous, fast-paced environments.
- ✓Solid expertise in data governance and integrity, establishing and maintaining a "Single Source of Truth" across disparate systems.
Benefits
- ★Work on a problem that truly matters, redefining how people shop, pay, and bank in Colombia.
- ★Be part of something big from the ground up, helping to shape a company.
- ★Unparalleled growth opportunity in a massive market.
- ★Join a world-class team, working alongside top-tier talent.
- ★Competitive compensation and meaningful ownership.
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