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ManagerFull-timeGitAI
Salary Range
$108,800 - $147,200 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Community Manager to join Air Apps, a family-founded company creating the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP). This role focuses on building, growing, and engaging user communities across forums, social media, and user groups.
Key Responsibilities
- →Develop and execute community engagement strategies to grow and support user communities
- →Manage and moderate forums, social media groups, and user discussion platforms
- →Engage with users by responding to questions, moderating discussions, and fostering positive interactions
- →Organize and promote community events, webinars, and Q&A sessions
- →Collaborate with marketing, product, and support teams to ensure a seamless user experience
- →Monitor and analyze community engagement metrics to optimize strategies
- →Identify and activate brand advocates, ambassadors, and superusers
- →Develop and maintain community guidelines and policies to ensure a safe and welcoming space
- →Address user concerns and escalate issues to the appropriate teams when necessary
Requirements
- ✓Around 3+ years of experience in community management, social media management, or customer engagement
- ✓Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms)
- ✓Strong written and verbal communication skills, with the ability to engage and inspire users
- ✓Experience with community-building tools and analytics platforms
- ✓Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines
- ✓Experience planning and executing community-driven events or initiatives
- ✓Passion for building meaningful relationships and fostering brand loyalty
- ✓Ability to analyze engagement data and adjust strategies accordingly
- ✓Experience in fast-paced digital environments with a user-centric mindset
Benefits
- ★Apple hardware ecosystem for work
- ★Annual Bonus
- ★Top-tier Health and Life Insurance for peace of mind
- ★Transportation Budget to support your commute needs
- ★Coverflex benefits package for meal allowances, well-being, and more
- ★Childcare support
- ★Air Conference - an opportunity to meet the team, collaborate, and grow together
- ★Pension Fund to support your long-term financial planning
- ★Urban Sports Club membership to keep you active
- ★Meals 100% free at the hub
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