Key Account Manager - Public sector 🇫🇷 at Alan

Alan

Paris, France·2d ago

ManagerFull-timeRust

Salary Range

$69,360 - $93,840 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Key Account Manager to join our Account Management team at Alan. This role focuses on making key accounts stay and grow with Alan, particularly with our Public Sector accounts. As a Key Account Manager, you will handle a portfolio of strategic accounts and flagship companies in the Public Sector, build and maintain strong customer relationships, and ensure successful onboarding of new accounts.

Key Responsibilities

→Handle a portfolio of strategic accounts and flagship companies in the Public Sector
→Build and maintain strong customer relationships with key stakeholders
→Proactively identify potential signals of dissatisfaction and implement solutions
→Ensure successful onboarding of new accounts and promote Alan health partner positioning
→Analyze and present consumption reports to customers through business reviews
→Identify and execute out-of-the-box initiatives to engage our existing customers
→Renegotiate contracts to guarantee great value for money to customers and sustainable profitability
→Participate in the evolution of our products and services, acting as the voice of our customers

Requirements

✓At least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
✓Fluent in both English and French with excellent oral and written communication
✓Experience in dealing with very large organizations and potentially with unions
✓Tact and empathy that make great negotiators
✓Expertise in positive lobbying with key stakeholders and creating long-term relationships
✓Very analytical, comfortable with presenting deep data analysis to clients
✓Great active listening skills and ability to craft the right follow-up message
✓Growth mindset: able to adapt to new trends and develop an in-depth understanding of the health insurance market
✓Based in (or willing to relocate to) Paris