Business Analyst Intern, Trade-In at Backmarket

HI, WE’RE BACK MARKET. We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have. Are you ready to join us? Back Market is on a mission to make refurbished tech the new norm. Within the Trade-In team, data is a key lever to improve circularity performance, operational excellence, and business growth. From pricing and customer lifecycle to customer satisfaction and automation, the team uses data to monitor performance, identify opportunities, and drive high-impact decisions across the business. As a Business Analyst Intern in the Trade-In team, you will support both strategic analysis and day-to-day operations. You will work on extracting, modeling, and visualizing data, improving tools and dashboards, and helping the team better understand performance drivers. This is a hands-on internship with strong exposure to business topics, operational processes, and automation initiatives, ideal for someone who wants to combine analytics with real business impact. YOUR MISSION (IF YOU ACCEPT IT): 🥇 - Support data extraction, analysis, modeling, and visualization for the Trade-In team - Maintain and improve performance and operations tools, including dashboards, trackers, reports, and alerting processes - Monitor key business and operational KPIs on a daily, weekly, and monthly basis - Identify performance drivers, challenge existing tools and KPIs, and recommend improvements - Conduct ad hoc analyses to size opportunities, measure project impact, and support business decisions - Keep circularity data documentation, key queries, and training materials up to date - Support daily operational processes related to shipping, pricing, and risk alerts, and help identify automation opportunities - Contribute to automation initiatives, including AI-based solutions for reporting, analysis, and task automation YOU ARE IN THE RIGHT PLACE IF: ⭐ - You are currently pursuing a Master’s degree in Business, Management, Engineering, or an equivalent field, with a specialization in data and analytics based in Barcelona and your school can provide an internship agreement - You have strong skills in data extraction, manipulation, analysis, modeling, and visualization - You are comfortable using SQL, Google Sheets, Tableau, or similar data visualization tools - You have strong mathematical skills and are able to build complex models - You can communicate clearly and make technical work accessible to non-technical audiences - You are autonomous and able to manage multiple tasks and projects at the same time - You enjoy hands-on problem solving and are not afraid to dive into operational topics - Team spirit is essential for you, and you are someone people enjoy working with - You are 100% comfortable in spoken and written English, as this is required for the role - Bonus points if you have experience with process automation tools such as Workato or AI agent creation - Bonus points if you already have advanced SQL and Tableau experience in a business environment - Bonus points if you have worked with Google Analytics, Data Studio, or Amplitude - Bonus points if you speak additional languages such as French, German, Spanish, or Italian - You are willing to learn and grow in a fast-paced environment ABOUT THE INTERNSHIP ℹ️ - Starting date: July 2026 - Duration: 6 months - Schedule: Full-time (35H/week) - Location: Barcelona, Spain - Contract: internship agreement provided by your Spanish school is required RECRUITMENT PROCESS: 📅 - Skills and cultural fit interview with the Hiring Manager - Video-call interview with the Talent Acquisition Specialist - Live business case interview with a team member WHY SHOULD YOU JOIN US ? ✌🏼 At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.