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Mid LevelFull-timeRustAWSGoAI
Salary Range
$52,020 - $70,380 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a GSO Implementation Specialist to join our team at Block, Inc. This role focuses on managing the final stages of the sales funnel, working with merchants to drive a closed deal through to activation and accelerate the onboarding process.
Key Responsibilities
- →Drive world-class onboarding and implementation experiences for Square's Sellers, ensuring accountability to go-live timelines and accelerating deal velocity wherever possible.
- →Cultivate relationships with Sales, Account Management, Customer Success, Engineering, and Product to align on the Seller journey, remove barriers, and deliver faster outcomes.
- →Anticipate and resolve obstacles by managing stakeholder communications and developing scalable strategies that drive consistent success.
- →Master Square's platform, products, integrations, and ecosystem, staying ahead of new features and releases to serve as a trusted subject-matter expert.
- →Lead high-impact, multi-merchant projects with, ensuring effective resource allocation and timely delivery.
- →Create engaging training materials for both our teams and external partners.
- →Complete accurate data entry and migration tasks for select Sellers as part of the onboarding process.
Requirements
- ✓Fluent English language skills
- ✓2+ years of experience in a client-facing role, such as software implementation, support, sales, account management, or customer success.
- ✓Bias for action; performance driven with the confidence to operate independently.
- ✓Ability to drive and manage multiple cross-functional initiatives simultaneously; strong time management, and excellent written & verbal communication skills.
- ✓Experience with delivering multiple complex projects in the technology industry while partnering with external and internal clients to attain deliverables.
Benefits
- ★Remote work
- ★Medical insurance
- ★Flexible time off
- ★Retirement savings plans
- ★Modern family planning
