Loading...
SeniorFull-timeRustGitAI
Salary Range
$70,444 - $95,306 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Bloomreach is seeking a Customer Success Manager / Digital Experience Manager to engage with customers on their digital experience transformation journey. This role is on the cutting edge of the digital experience industry, developing best practices and innovative ideas.
Key Responsibilities
- βInfluence the mindset of customers and account teams by challenging the status quo and bringing innovative ideas
- βDemonstrate how a digital experience vision can become a reality by being an expert in digital experiences and the Bloomreach platform
- βProvide experience and leadership capabilities to ensure a successful digital experience roadmap
- βEstablish yourself as a thought leader and trusted advisor to customer teams
- βOwn the customer satisfaction and value demonstration in strategic accounts
Requirements
- β3+ years of professional experience, including technical and/or business consulting
- β3+ years of relevant experience in digital experience technologies
- βAnalytical and comfortable identifying stories within raw data
- βDrive and flexibility to work in a fast-moving startup environment
- βStrong presentation and communication skills
- βHands-on SaaS experience
- βManagement experience
- βExperience with SEO, Site Search, and Merchandising tools
- βE-commerce experience
- βB2B Experience
- βBA/BS degree
Benefits
- β A challenging position with lots of growth potential
- β Work from anywhere philosophy
- β Flat, non-hierarchical structure
- β Commitment to excellence
- β Professional education budget
- β Employee Assistance Program
- β Calm subscription
- β DisConnect days
- β Sports, yoga, and meditation opportunities
- β Extended parental leave
- β Stock options or Restricted Stock Units
- β Company performance bonus
- β Employee referral bonus
- β Bloomversaries
Free to sign up. Takes 30 seconds.
