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Danish, Customer Support Agent for Electrical eBikes (Permanent, Hybrid) at BoschGroup
BoschGroupBarcelona, CT, es·17h ago
Entry LevelFull-timeGo
Salary Range
$12,240 - $16,560 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Join Bosch eBike Systems as an Inside Technical Support Specialist, where you'll combine your passion for cycling with technical expertise to support bike dealers and end consumers.
Key Responsibilities
- →Provide technical and service-minded hotline support to bike dealers
- →Address technical inquiries and product support for end consumers
- →Troubleshoot and resolve technical or software-related issues
- →Make informed warranty decisions according to company guidelines
- →Document calls and cases in our CRM tool
- →Build and nurture excellent customer relationships
Requirements
- ✓Passion for cycling and eBike technology
- ✓Strong technical troubleshooting skills
- ✓Excellent communication and customer service abilities
- ✓Ability to work in a fast-paced environment
- ✓CRM tool experience preferred
Benefits
- ★Full-time position with long-term contract
- ★Remote work setup (Monday to Friday)
- ★Employee discounts on Bosch products
- ★Comprehensive training in eBike systems
- ★Opportunity for growth in a global company
