System Administrator Junior at BoschGroup

About the Role

We are looking for an IT Support Specialist to join our team. This role focuses on providing technical support and maintaining IT infrastructure.

Key Responsibilities

• →Ensure incidents and requests are handled according to agreed procedures
• →Analyze causes of incidents and inform Technical TL and Service Owners
• →Support on-site customers
• →Act as first-point-of-contact for local hardware and software issues
• →Provide technical support through installation, repair, and maintenance
• →Troubleshoot software and hardware failures and identify network problems
• →Improve the local technical operating environment
• →Maintain inventory of IT assets and monitor spare parts availability
• →Administer users and computers
• →Provide 1st and 2nd level IT support for local clients
• →Apply company procedures and fulfill tasks as requested by superior