Account Manager at Botcrew

Botcrew

Austin, TX·1d ago

ManagerFull-timeRust

Salary Range

$115,600 - $156,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are seeking a relationship-driven Account Manager to join BotCrew, a company transforming construction through autonomous robots. In this role, you will own customer accounts after the initial equipment sale, ensuring successful integration of our equipment into operations while identifying opportunities to expand the partnership.

Key Responsibilities

→Take ownership of customer accounts immediately following the close of the initial equipment sale
→Serve as the primary relationship manager for assigned customers
→Ensure a smooth transition from the sales process to ongoing account support
→Build strong, trusted relationships with contractors, fleet managers, and project leaders
→Conduct regular account check-ins to ensure equipment is performing well in the field
→Address customer concerns and coordinate with service, parts, and support teams when needed
→Maintain high customer satisfaction and long-term retention
→Identify opportunities to expand customer fleets across projects, job sites, or divisions
→Recommend additional equipment, attachments, services, or upgrades based on customer needs
→Work with internal teams to support expansion opportunities and repeat purchases
→Monitor customer usage, projects, and upcoming opportunities
→Anticipate future equipment needs based on project pipelines and fleet utilization
→Proactively engage customers to support their long-term equipment strategy
→Partner closely with sales, field teams, service technicians, and parts departments
→Provide feedback from customers to improve products, services, and support
→Maintain accurate account records and opportunities in CRM systems
→Willingness to travel within the United States to visit customer job sites, offices, and project locations as needed

Requirements

✓3+ years of account management, equipment sales, or construction industry experience
✓Strong relationship-building and communication skills
✓Ability to manage multiple customer accounts effectively
✓Comfortable working directly with contractors and job site personnel
✓Willingness to travel throughout the country (approximately 30–50%) to visit customer job sites, fleet yards, and offices to support account growth and customer success.