IT Product Manager at BoydGaming

Senior Management position responsible for introducing, managing and evolving enterprise suite of products that provide a foundation for collaboration and information presentation. Coordinates with vendors and internal customers to provide project coordination, installation, support & testing, reporting, and other support as needed. • Provide guidance and leadership to all levels of staff as required. • Assign personnel to projects and assignments, directing priorities to ensure the timely completion of them, • Develops and designs support operations and processes. • Actively participates in management and leadership meetings. • Approves design solutions/tested methodologies and ensures that appropriate documentation Is prepared. • Effectively uses appropriate tracking, metrics and reporting systems to manage, report and escalate issues. • Interacts with other IT team members to ensure successful and smooth completion of projects. • Regularly meets with users, vendors and IT staff to develop/modify system specifications. • Able to clearly and effectively interpret IT and technical Information for communication to upper management, keeping them well informed of activities, needs or problems. • Focuses on staff technical and professional development. • Ensures that all teamwork conforms to established P&P's, along with staff compliance to regulatory requirements. • Keeps staff up to date and informed on new/revised P&Ps. Establishes and monitors standards of performance for staff. Performs risk assessments and develops corrective actions. • Develops and prepares reports, business case analysis as requested. • Hires and transitions employees to maintain appropriate staffing levels. • Directs the creation and approval of P&Ps. • Evaluates employee job performance according to established standards. • Anticipate and identify issues that may negatively Impact business and develop/implement technology-based solutions. • Support all aspects of IT projects including analysis, design, development, installation and implementation. • Ensure systems meet current and future business needs. • Work with IT vendors and other outside contacts on development and service relationships. • Forward thinker who designs for not only current business needs but, plans for scalability and longer-term solutions. • Teamwork oriented- must be a team player willing to help others while also fostering their help in return. • Must be able to multi-task and Juggle multiple priorities while ensuring successful completion of all Items, • Manage product operations and 3rd party suppler relationships. • Coordinating with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software. • Determines customers' needs and desires by specifying the research needed to obtain market information. • Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes • Assesses market competition by comparing the company's product to competitors' products. • Completes operational requirements by scheduling and assigning employees, following up on work results. • Maintains product management staff by recruiting, selecting, orienting, and training employees. • Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Defines and establishes the product vision, goals, supporting business metrics, and success Indicators to ensure cross teams understand the business objectives.