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Entry LevelFull-time
Salary Range
$25,500 - $34,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are currently looking for a CRM Operations Manager to join our growing Marketing team! In this role, you will be responsible for building, launching, improving, and maintaining customer communications and triggers in Salesforce Marketing Cloud and other key MarTech solutions. Come help us build the best and fastest fiber-optic network in America! 
As CRM Operations Manager, your duties will include: 
• Build customized customer journeys in Marketing Cloud through combined expertise in database management and data extensions. 
• Collaborate with stakeholders across the company to gather the necessary information needed to execute different types of customer-facing communications. 
• Responsible for the email platform optimization, acting as the subject matter expert for optimizing all email KPIs including inbox deliverability, data feeds, mobile metrics 
• Bring extensive experience in SFMC products 
• Complete technical production and deployment activities including but not limited to automated email campaign set-up, scheduling, testing, data architecture, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns inside SFMC 
Free to sign up. Takes 30 seconds.
About Brightspeed
Brightspeed is a telecommunications company focused on delivering advanced connectivity solutions to businesses and communities. Operating in the telecommunications and internet services industry, Brightspeed provides high-speed internet, voice, and data services designed to enhance communication infrastructure. While the exact founding date and location are not explicitly stated, the company's name suggests a commitment to rapid and reliable connectivity, positioning it as a modern alternative in the telecommunications sector. Brightspeed aims to bridge the digital divide by offering scalable solutions that cater to both urban and rural markets, leveraging cutting-edge technology to ensure seamless connectivity. The company's main products and services include fiber-optic internet, cloud-based voice solutions, and managed data services, all engineered to meet the growing demands of modern businesses. Key features of Brightspeed's offerings include low latency, high bandwidth, and robust security protocols, ensuring that clients experience minimal downtime and maximum efficiency. These services are tailored to target small to medium-sized enterprises, healthcare providers, educational institutions, and other organizations that rely on dependable communication systems. Brightspeed's solutions are designed to integrate smoothly with existing IT infrastructures, providing a hassle-free upgrade path for businesses seeking to enhance their operational capabilities. Brightspeed has established itself as a notable player in the telecommunications market by prioritizing customer-centric innovation and reliability. The company differentiates itself through its commitment to deploying state-of-the-art fiber networks, which enable faster speeds and greater capacity compared to traditional copper-based systems. By focusing on underserved markets, Brightspeed has carved out a unique value proposition, offering competitive pricing and personalized service to clients who have historically faced connectivity challenges. This approach has earned the company a reputation for being a trusted partner in driving digital transformation across diverse industries.
