Associate Account Manager at Bubble

We built Bubble with a clear mission in mind: to empower everyone to create software. We believe anyone with an idea should be able to build it, so we’re making software creation accessible to everyone. Our AI visual development platform enables anyone, whether they’re first-time entrepreneurs or enterprise teams, to take an idea from prompt to fully-functional, scalable reality across web, iOS, and Android — all on one platform, all without writing or managing a single line of code.  As the only full-stack, cross-device no-code platform on the market with over 5 million users in over 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation across the globe. What we’ve achieved: Our product is working, and we are thriving. Entire VC-backed companies have been built entirely on Bubble. After finding product market fit and 8 years of bootstrapping, we raised a $100 million Series A and we’re one of the fastest-growing companies in the New York tech ecosystem. You can build just about anything [Upgrade to PRO to see link] on Bubble - and our community is living proof. More than just launching products, people are turning their ideas into real businesses. Mailead [Upgrade to PRO to see link] grew a $10k investment in a Bubble product into a $2M valuation, while Faceless.video [Upgrade to PRO to see link] went from 0 to $1M+ ARR in less than a year, among many other examples [Upgrade to PRO to see link] About the team: Bubble’s Strategic Accounts team partners with our highest value customers to drive long-term success on the platform. These customers range from high-growth startups scaling mission-critical applications to established enterprises building complex internal and external solutions on Bubble. The Strategic Accounts team sits within the Success organization and is composed of Account Management (AM) and Technical Success Management (TSM). Together, the team owns post-sales relationships, provides deep technical guidance, and ensures customers can build, scale, and operate production-grade applications with confidence. We act as the bridge between customers and Bubble — aligning commercial strategy, technical enablement, and long-term value realization. About you: As an Associate Account Manager, you will own strategic and complex customer relationships. With support from account leadership, you’ll operate as a primary commercial steward post-sale, responsible for long-term account health, renewal predictability, and value-led expansion. You will serve as a lifecycle owner — driving structured account planning, leading user engagement through QBRs, managing escalations, and partnering closely with Technical Success to ensure customers realize measurable outcomes. Along the way, you’ll play a critical role in helping shape the Account Management function at Bubble, refining account planning standards and influencing cross-functional alignment across Product, Engineering, Sales, and Success. This is a high-impact role for someone excited about combining commercial growth with long-term partnership building in a rapidly evolving environment. This would be a great opportunity for you if: - You enjoy building long-term customer relationships - You are comfortable managing complexity and navigating escalations - You enjoy improving systems and raising standards across a team - You’re excited to help shape what Account Management looks like at Bubble In this role, you’ll: - Own a portfolio of some of our largest accounts - Develop and execute structured, multi-quarter account plans - Lead Quarterly Business Reviews (QBRs) and strategic check-ins - Drive predictable renewals and identify expansion opportunities - Proactively identify account health risks and escalate cross-functional interventions - Partner closely with Technical Success Management to align commercial and technical strategy - Surface product feedback and customer insights to influence internal roadmap and strategy Qualifications: - 2+ years of experience in a customer-facing role - Demonstrated experience managing complex, high-value relationships - Strong communication skills - Excellent analytical skills and comfort using data to inform strategy - Ability to operate independently in ambiguous environments - A customer-first mindset Experience in SaaS or technically complex environments is a plus. Compensation: We offer competitive compensation aligned to tier one markets. Our estimated salary for this role at Bubble ranges from $85k - $115k. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. Location: For this role, Bubble is currently only considering candidates who are authorized to work in the US and are within the New York City metro area. We prefer hiring people within commuting distance of our NYC office because we value getting together in person regularly. For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches, and happy hours, among other fun perks. Benefits: In addition to cash and equity compensation, Bubble offers a robust benefits package equating to roughly twenty thousand in additional annual compensation: Our benefits include, but are not limited to: - Comprehensive health coverage - 401(k) matching - Wellness and work enablement stipends - Generous PTO - A Sabbatical program Join us! Let’s democratize access to technology together! If this sounds like you, apply! If you don’t meet all of the qualifications but think you could be a match, we’d still love the chance to review your application. At Bubble, we encourage people from all ages, abilities, and experiences to apply. Bubble does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Perhaps this job doesn't fit your background? 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