Senior NetSuite System Administrator - Remote USA at Calyxo

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology. Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere. Summary: We are seeking an experienced Senior NetSuite System Administrator to serve as the subject matter expert and owner of our NetSuite ERP platform. This role is critical to supporting and scaling our Finance, Operations, Supply chain, Customer service and Commercial processes as the company grows. The ideal candidate brings deep functional knowledge of order‑to‑cash (O2C) and procure‑to‑pay (P2P) processes, strong hands‑on NetSuite administration skills, and the ability to partner closely with Finance, Operations, Supply Chain, Customer Service, Commercial, and IT teams. Experience working in a high‑growth or regulated environment is strongly preferred. In This Role, You Will: NetSuite Ownership & Administration • Serve as the primary system administrator and functional owner of NetSuite including managing roles, permissions, users, approval hierarchies, and system security. • Configure, maintain, and optimize NetSuite workflows, custom fields, and forms within Order‑to‑Cash (O2C) • Optimize end‑to‑end O2C processes, including support and enhance EDI integrations (quoting, sales orders, invoicing, and fulfillment processes). • Partner with Finance, Customer Service and Commercial teams to ensure accurate billing, revenue reporting, and compliance. • Troubleshoot and resolve transactional or data integrity issues within O2C workflows. Procure‑to‑Pay (P2P) • Support and enhance P2P processes including vendor setup, purchase orders, receiving, AP, and payment runs. • Work closely with Finance, Supply Chain, and Operations to improve efficiency, controls, and visibility. • Assist with inventory management process and warehouse workflow to scale effectively with company growth. Integrations & Automation • Support and maintain system integrations between NetSuite and upstream/downstream systems. • Collaborate with technical teams and vendors on integration design, monitoring, and issue resolution. • Familiarity with Celigo or similar iPaaS tools is a strong plus, particularly for ERP integrations. • Monitor new capabilities offered by Netsuite (i.e. AI workflows) and propose to the cross functional team based on business needs. Reporting, Controls & Compliance • Develop and maintain saved searches, reports, and dashboards to support Finance, Customer Service and Operations. • Assist with data imports, system clean-up, and ongoing optimization projections • Support internal controls, audits, and system documentation, especially in a regulated medical device environment. • Participate in NetSuite release management, testing, and impact assessments. Cross‑Functional Partnership • Translate business requirements into scalable NetSuite solutions. • Provide user training, documentation, and ongoing system support to internal teams (Finance, Customer Service, Supply chain, Commercial, and IT stakeholders) and improve system functionality. • Other duties as assigned by manager Who You Will Report To: • Director, Business Intelligence Requirements: • 8+ years of hands-on experience administering NetSuite in a production environment. • Deep, hands‑on knowledge of order‑to‑cash and procure‑to‑pay business processes. • Strong understanding of NetSuite configuration, workflows, saved searches, and reporting. • Proven experience partnering with Finance, Customer Service and Operations teams. • Background in medical device, life sciences, or other regulated industries. • Excellent problem‑solving, communication, and organizational skills. • Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously. • Strong oral, written and interpersonal communication, with the ability to work effectively in a lead role with cross functional teams. Preferred Skills • Experience in a fast‑growing startup or scaling organization. • Experience supporting integrations using Celigo (or similar integration platforms). • NetSuite Administrator or SuiteFoundation certifications are highly preferred. What We Offer: At Calyxo, you will be part of a knowledgeable, high-achieving, experienced and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself. We also offer an attractive compensation package, which includes: • A competitive base salary range of $140,000 - $160,000 and variable incentive plan • Stock options – ownership and a stake in growing a mission-driven company • Employee benefits package that includes 401(k), healthcare insurance and paid vacation Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth. Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Disclaimer: At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following: • Structured Interview Process: Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture. • Verification of Identity: We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment. • Beware of Scams: Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of [Upgrade to PRO to see contact]. If you receive a request for information from any other domain, please contact us directly at [Upgrade to PRO to see contact] to verify the legitimacy of the communication. We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.