Senior Product Strategy & Operations Manager at Canary Technologies

Canary Technologies

New York, NY·18h ago

SeniorFull-timeRustAI

Salary Range

$140,000 - $180,000 /year

About the Role

Canary Technologies is seeking a hands-on strategic operator to own the analytics infrastructure, operating rhythms, and cross-functional processes that keep the business running and growing. As the Product Strategy & Operations Manager, you will be the connective tissue between Product, Customer Success, Sales, and Data Engineering teams, turning messy data into trusted KPIs and building scalable reporting that leadership relies on.

Key Responsibilities

→Own Canary's US analytics infrastructure: audit and improve data pipelines, dashboards, and reporting to ensure accuracy, freshness, and trust across Product, CS, and GTM stakeholders.
→Build and maintain executive-ready dashboards and KPI frameworks that drive weekly business reviews, OKR tracking, and board-level reporting.
→Lead operational cadences that connect product execution to business outcomes: sprint reviews, launch readiness, post-mortems, and cross-pod planning.
→Collaborate with Product Leads and PMs to instrument new features, define success metrics, and deliver launch reporting that informs iteration.
→Quantify operational improvements and communicate impact clearly to leadership. Build measurement frameworks that become organizational standards.
→Inform product strategy and roadmap prioritization through data-driven analysis, competitive intelligence, and customer insights that sharpen the team's bets.
→Shape cross-functional planning processes (quarterly OKR setting, monthly business reviews, annual planning) that translate strategy into measurable team commitments.
→Identify systemic inefficiencies across product operations and propose scalable solutions, whether through tooling, process design, or automation.

Requirements

✓5+ years in product operations, strategy & operations, analytics, or a related role, ideally in B2B SaaS or technology.
✓SQL skills and hands-on experience with BI and analytics tools (Looker, Tableau, Omni, or similar) to build dashboards and data models.
✓Track record of owning KPI frameworks, building reporting cadences, and driving data-informed decisions across multiple stakeholders.
✓Strong operator with excellent program management skills, bias for action, and ability to drive complex initiatives from strategy through execution.
✓Excellent written and verbal communication. Able to present complex analyses to non-technical audiences and build buy-in for operational changes.
✓Comfortable working across functions (Product, CS, Sales, Marketing) in a fast-paced, high-growth environment with evolving priorities.