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SeniorFull-timeRust
Salary Range
$42,266 - $57,184 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Operations Manager to join our team. This role focuses on maintaining operational excellence and process management across global business units.
Key Responsibilities
- →Own day-to-day operations functions, processes, and central documentation to maintain consistency and alignment across global business units.
- →Review and validate project setup and billing to ensure accuracy, compliance, and timely revenue recognition.
- →Serve as the primary resource for end users on business tools, documentation, and process inquiries.
- →Maintain and report on business, resourcing, and financial data; build and manage complex Excel models and dashboards.
- →Ensure consistency and accuracy of project data in project management systems (e.g., NetSuite, Rocketlane).
- →Support field teams and management with organizing and reporting on key KPIs and performance metrics.
- →Administer engagement delivery tools and processes; ensure they are current, effective, and user-friendly.
- →Facilitate end-user training on tools and processes; create and maintain process documentation for adoption and knowledge sharing.
- →Maintain PSA tool system integrations
- →Proactively identify opportunities for process improvements, lead projects from discovery through implementation and validation.
- →Collaborate with Regional Operations Leaders, project teams, and cross-functional stakeholders to develop and refine processes.
- →Maintain strong relationships with leaders and colleagues, act as a trusted advisor on operational matters.
