Technical System/Business Analyst (Insurances) at Capco

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: • Experts in banking and payments, capital markets and wealth and asset management • Committed to growing our business and hiring the best talent to help us get there • Focused on maintaining our nimble, agile and entrepreneurial culture About the role: We are seeking a hybrid Technical Business Analyst to support the delivery of digital insurance and platform transformation initiatives. This role focuses on configuring the INSTANDA platform, translating business requirements into system configurations, and ensuring effective product setup aligned with both business needs and technical constraints. You will work closely with business stakeholders, IT teams, and integration partners to deliver scalable, efficient solutions using INSTANDA. The role requires a strong balance of analytical thinking, technical understanding, and hands-on platform configuration. Key Responsibilities: • Gather, analyze, and document business and functional requirements • Translate business needs into INSTANDA configurations and product setups • Configure workflows, products, rules, and logic within the INSTANDA platform • Support integration design and define system interaction logic • Collaborate with stakeholders across business, IT, and delivery teams • Ensure alignment between business requirements and platform capabilities • Conduct gap analysis and propose optimal configuration-based solutions • Support end-to-end delivery from design through implementation • Participate in testing activities (including UAT) and defect resolution • Contribute to documentation, training materials, and knowledge sharing • Continuously improve platform usage and configuration best practices Required Skills & Experience: • Experience as a Business Analyst, System Analyst, or Configuration Specialist • Strong ability to translate business requirements into technical/configuration solutions • Experience working with low-code / no-code platforms or policy administration systems • Understanding of system integrations and API-based architectures • Strong analytical, problem-solving, and communication skills • Ability to work effectively between business and technical stakeholders • Familiarity with Agile delivery environments • Willingness to learn and specialize in the INSTANDA platform Nice to Have: • Experience in insurance or financial services • Prior exposure to INSTANDA platform or similar PAS (Policy Administration Systems) • Knowledge of product configuration, workflows, and rules engines • Experience with tools like JIRA, Confluence • Basic understanding of data structures or integration formats (e.g., JSON, XML) Certification Requirement: • Participation in INSTANDA training and certification path is mandatory • Candidates are expected to achieve INSTANDA certification, requiring a combination of formal training, self-study, and hands-on experience ONLINE RECRUITMENT PROCESS STEPS • Screening call with the Recruiter • Competencies interview with Capco Hiring Manager • Client’s interview • Feedback / Offer