Housing Assistant - Bilingual (Spanish) at CityOfNewYork

THIS POSITION IS LOCATED AT 787 ATLANTIC AVENUE, BROOKLYN NY The New York City Housing Authority is seeking a Housing Assistant for the Leased Housing Department’s Brooklyn Client Services Housing Navigation Unit. Brooklyn Client Services performs various duties related to the voucher issuance and rental process, including reviewing documents to determine eligibility for the Section 8 program, reviewing RAD and Project based rental packages for applicants; resolving applicant related issues, verifying information about the applicant's income, communicating with the landlord and outside agencies and conducting informal conferences & reviews, and communicating with voucher holders in Spanish as may be required if they have limited or no facility in English. This position will report to the Assistant Housing Manager(s), with some latitude for independent judgment and decision-making. The Housing Assistant’s responsibilities will include, but are not limited to, the following: - Maintain voucher holders’ records by entering and reviewing case notes; logging events and progress. - Serve as the primary point of contact for property owners, case managers, and the voucher holders during the eligibility and lease-up process. - Work with Section 8 applicants and tenants with limited or no facility in English, communicating with them in Spanish as may be required. - Establish and maintain effective working relationships with internal and external stakeholders. - Interview applicants, review documents and determine eligibility for Tenant Based, VASH, Project based and RAD Project based vouchers - Conduct sex offender, criminal background checks and other related verifications for the applicant (i.e., WMS, HUD EIV former and existing tenant search, SAVE) - Brief all Project Based applicants on the program. - Review Eligibility SR and case to ensure information is accurate and required documents are uploaded. - Review documents and complete Lease Up processes for Tenant Based, VASH, Project Based and RAD Project Based rentals. - Create building profiles and units in Siebel. - Prepare rental packages and cover letters for scanning. - Check for rent reasonableness, building code violations, HPD violations, 40% rule and banned owners. - Complete related verification searches. - Create and process payment adjustments. - Resolve voucher holder related issues. - Communicate with outside agencies to ensure and expedite rentals. - Ensure accurate and timely responses to inquiries. - Report system issues and recommend enhancements to improve operations. - Perform related duties as assigned. Note: This position requires a candidate fluent in Spanish. Candidates must pass an oral proficiency test. NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below: [Upgrade to PRO to see link] Additional Information: 1. For NYCHA employees: this position is open on a direct transfer (lateral) basis and as a promotional opportunity. 2. For NYCHA employees: this vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position. 3. For NYCHA employees: employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 4. NYCHA residents are encouraged to apply. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS). Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position. HOUSING ASSISTANT (BILINGUAL) - 80202