QA Analyst at CityOfNewYork

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. We are seeking a QA Analyst who will serve as a functional tester for various public-facing applications that OTI builds and maintains, including 311, Notify NYC, NYC.gov, and Open Data, as well as internal applications. The QA Analyst will design and execute functional testing tasks for all types of applications, including custom and COTS web applications, and occasionally backend services such as API and ETL services. Responsibilities will include: - Review business requirements for completeness and testability; - Prepare and coordinate test plans; - Develop and record test cases; - Execute test cases, and analyze and report results; - Support live applications during environment upgrades, production issues, and enhancement requests; - Set up, create, and maintain required QA records in OTI’s Software Development Lifecycle (SDLC) management system; - Create and maintain defect records, and see them through resolution; - Share knowledge and experience with the team; - Handle special projects and initiatives as assigned. HOURS/SHIFT Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website ([Upgrade to PRO to see link] for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: [Upgrade to PRO to see link] * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to www.cityjobs/jobs/search and search for Job ID #770624 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify TELECOMMUNICATIONS MANAGER (NO - 8298A