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ManagerFull-timeAWSAgile
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Cloudflare is seeking a People Technology Operations Manager to lead the strategic evolution of our HR technology ecosystem. This role will own the roadmap for global system enhancements and lead the execution of global programs, addressing immediate HR systems needs.
Key Responsibilities
- →Provide expert project management and hands-on support for high-priority initiatives, including global payroll provider implementation.
- →Serve as a subject matter expert for Workday and other HR systems, providing direct support for operational needs.
- →Act as the direct liaison between HR, Payroll, and IT, ensuring technical design of new implementations is fully supported by our systems.
- →Utilize deep knowledge of Workday fields and configuration to drive system efficiency and accuracy.
- →Lead and execute user acceptance testing, change management, and training for enhancements and new implementations.
- →Ensure all solutions align with internal data security policies and SOX controls by developing and maintaining technical documentation.
- →Provide direct technical guidance and support to the HR Operations team on complex system issues and configurations.
Requirements
- ✓Proven experience (8+ years) as an HR Systems and Operations professional or similar role.
- ✓Strong expertise in the Workday data model and Workday reporting tools.
- ✓In-depth understanding of Workday HCM, Compensation, Benefits, Talent, and Security.
- ✓Demonstrated mastery in business requirements gathering, process mapping, and translating functional needs into technical specifications.
- ✓Exceptional project management skills, with direct experience in at least one full-cycle payroll system implementation.
- ✓Strong analytical and problem-solving abilities, with a keen eye for detail.
- ✓Excellent communication skills, with the ability to translate complex technical information to non-technical stakeholders.
- ✓Experience using Jira or similar tools for agile project management.
- ✓A strong understanding of compliance and security frameworks relevant to HR and payroll data (e.g., SOX, GDPR).
