Principal Software Engineer I at Connectwise

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About Connectwise

Connectwise is a leading provider of business management and automation software solutions, primarily serving the IT and professional services industries. Founded in 1997 and headquartered in Alpharetta, Georgia, the company has established itself as a key player in helping businesses streamline operations, enhance productivity, and deliver superior customer experiences. Connectwise operates at the intersection of technology and business processes, offering tools that empower organizations to manage their workflows, client interactions, and technical operations more efficiently. The company’s main products include ConnectWise Manage, a comprehensive PSA (Professional Services Automation) platform for project management, billing, and resource allocation; ConnectWise Control, a remote support solution for secure desktop and server access; and ConnectWise Sell, an CRM and sales automation tool. These solutions are designed with features such as automated workflows, integrated communication tools, and detailed analytics to help IT service providers, managed service providers (MSPs), and other professional service firms optimize their operations. The target audience includes small to large businesses in sectors like IT, cybersecurity, and consulting, where efficiency and client satisfaction are critical. Connectwise has achieved significant market recognition, serving over 100,000 customers across 140 countries and being named a leader in multiple industry reports, including the G2 Grid® for PSA and RMM solutions. The company’s unique value proposition lies in its all-in-one ecosystem, which integrates project management, financials, and remote support, enabling businesses to operate with greater agility and scalability. By focusing on automation and intelligent workflows, Connectwise helps its clients reduce manual tasks, improve collaboration, and drive growth in an increasingly competitive landscape.

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