Senior Engineering Manager, Network Operations at Crusoe

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure. About the Role: We are hiring a Senior Engineering Leader to lead our Network Operations team. This leader will drive initiatives to improve availability, reliability, and efficiency at scale, and shape the future of how Crusoe builds and operates Crusoe Cloud. What You'll Be Working On: Strategic Leadership & Vision - Define the long-term operational strategy for global AI infrastructure, including datacenters, edge POPs, backbone networks, and interconnect fabrics supporting GPU clusters. - Drive reliability, availability, and performance targets for mission-critical AI training and inference environments. Global Team Management (US & Dublin) - Lead, mentor, and develop distributed Network Operations teams across the United States and Dublin. - Build a high-performance culture grounded in accountability, collaboration, and continuous improvement. - Establish clear roles, career paths, and succession planning for engineers, managers, and leads in both regions. - Ensure seamless follow-the-sun operational coverage and escalation workflows across time zones. Operational Excellence & Reliability - Own end-to-end operations of the global network serving AI workloads—edge, backbone, datacenters, and GPU fabrics. - Oversee monitoring, alerting, incident response, and root-cause analysis for high-impact events. - Drive SLO/SLA definitions, adherence, and operational KPIs across latency, jitter, throughput, packet loss, and availability. - Build robust on-call rotations, escalation processes, and operational playbooks. Cross-Functional Collaboration - Partner closely with Network Architecture, DCIE, Customer Success, Compute, Storage, and SRE teams. What You'll Bring to the Team: Required: - 15+ years of progressive experience in large-scale network engineering and operations, including 5+ years in leadership roles managing global or multi-site teams. - Proven success operating high-availability, low-latency networks supporting HPC, AI, or hyperscale cloud workloads. - Experience in routing, switching, and overlay technologies (BGP, IS-IS/OSPF, EVPN, VXLAN, MPLS, QoS). - Strong understanding of telemetry, observability, and performance analytics (SNMP, IPFIX, sFlow/NetFlow, gNMI, streaming telemetry). - Experience with major network platforms such as Arista, Juniper, Cisco, and NVIDIA/Mellanox, as well as merchant silicon (Broadcom, Barefoot, etc.). Nice-to-Have: - Familiarity with RDMA, InfiniBand, RoCE, and GPU fabric design preferred. - Experience integrating public cloud connectivity (AWS, GCP, Azure, OCI) into private backbone environments. - Understanding of IPv6 adoption and coexistence strategies at scale. - Strong background in network automation and programmability (Python, Ansible, Terraform, etc.). Benefits: - Industry competitive pay - Restricted Stock Units in a fast growing, well-funded technology company - Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents - Employer contributions to HSA accounts - Paid Parental Leave - Paid life insurance, short-term and long-term disability - Teladoc - 401(k) with a 100% match up to 4% of salary - Generous paid time off and holiday schedule - Cell phone reimbursement - Tuition reimbursement - Subscription to the Calm app - MetLife Legal - Company paid commuter benefit; $300 per month Compensation: Compensation will be paid in the range of $216,000 - $262,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.