Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.
What You Will Own:
• Ship AI-powered features to production: conversational AI (chatbots, copilots), intelligent onboarding, smart trading assistants, automated compliance workflows• Lead cross-functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end-to-end• Evaluate and integrate LLM/GenAI capabilities (GPT, Claude, open-source models) into product experiences — balancing innovation speed with safety and compliance• Build the internal AI enablement playbook: drive adoption of AI tools across product, engineering, and operations teams• Define success metrics for AI features (engagement lift, cost reduction, resolution rate, NPS) and run rigorous A/B tests• Manage vendor relationships for AI/ML infrastructure, annotation, and model providers• Report to senior leadership on AI transformation progress, ROI, and strategic direction
What We Are Looking For:
• 10+ years in product management, with 3+ years leading AI/ML product initiatives in production• Proven track record of shipping AI products at scale — chatbots, recommendation systems, NLP features, intelligent automation, or AI agents that served real users• Deep understanding of LLMs, prompt engineering, RAG architectures, fine-tuning, and evaluation frameworks — you can hold your own in technical discussions with ML engineers• Experience with conversational AI platforms (e.g. Dialogflow, Rasa, custom LLM-based agents) and measuring their effectiveness• Demonstrated ability to translate ambiguous AI opportunities into concrete product specs, build-vs-buy decisions, and phased rollout plans• Strong data intuition — comfortable with SQL, analytics dashboards, and experiment design• Experience in fintech, crypto, or high-compliance environments is a strong plus• Ability to influence and align senior stakeholders (C-suite, engineering leads, compliance) on AI adoption strategy• Bachelor's degree in CS, Engineering, or related field; advanced degree in AI/ML is a plus but not required — shipped products matter more than credentials
Life @Â Crypto.com
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Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.Â
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Are you ready to kickstart your future with us?Â
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Benefits
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Competitive salaryÂ
Medical insurance package with extended coverage to dependentsÂ
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Â
Work Perks: crypto.com visa card provided upon joiningÂ
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Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
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About Crypto.com:
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Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
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Learn more at [Upgrade to PRO to see link]Â
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Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
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Personal data provided by applicants will be used for recruitment purposes only.
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Please note that only shortlisted candidates will be contacted.