Technical Account Manager - GRC/Identity Governance at Delinea

Delinea

U.S. Remote·1w ago

ManagerFull-timeRustAWSAI

Salary Range

$81,600 - $110,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Technical Account Manager to join our Customer Success team at Delinea. This role focuses on providing technical expertise and advisory to customers using our Fastpath product family for access governance and compliance automation.

Key Responsibilities

→Serve as the technical subject matter expert for the Fastpath product family
→Act as the customer's trusted advisor to maximize value from their Fastpath deployment
→Deliver remote services to new and existing customers, including configuration guidance and training
→Engage with customers to resolve high-priority issues related to access data accuracy and risk quantification
→Track product updates and emerging compliance requirements
→Document customer environments and risk mitigations
→Coordinate participation in early access programs for new Fastpath releases
→Visit customer sites for Quarterly Business Reviews and compliance assessments
→Build and leverage relationships across Delinea to mobilize resources for customer challenges
→Develop and present executive-level reports summarizing access risk posture

Requirements

✓4+ years of experience in a technical advisory or success role
✓Strong background in compliance, audit, or internal audit functions
✓Hands-on knowledge of enterprise applications and processes
✓Prior experience with Fastpath solutions or comparable GRC/IGA tools
✓Proven track record leading large-scale compliance projects
✓Ability to plan, organize, and prioritize multiple responsibilities
✓Comfort engaging with complex enterprise clients
✓Demonstrated quick learning and absorption of new technical/compliance information
✓Strong written and verbal communication skills
✓Proficiency in creating clear documentation of processes and risks