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Customer Service Representative | Travel | Work From Home at Destination Knot
Destination KnotLos Angeles, California·3w ago
Mid LevelFull-timeGoRustAI
Salary Range
$45,000 - $70,000 /year
About the Role
We are seeking a Customer Service Representative with a passion for travel and client satisfaction. This work-from-home role focuses on supporting travelers through the planning and booking process by offering timely assistance, tailored travel options, and professional follow-up.
Key Responsibilities
- →Assist clients with travel inquiries, booking options, and reservation management
- →Communicate with clients via email, phone, and messaging tools in a professional manner
- →Recommend and help book travel arrangements including hotels, resorts, cruises, flights, and activities
- →Manage changes, cancellations, and special requests efficiently and accurately
- →Maintain updated records of client preferences, bookings, and correspondence
- →Collaborate with travel advisors and supplier partners to ensure seamless service
- →Stay informed on travel trends, destination updates, and special promotions
- →Deliver a client-first experience that builds trust, loyalty, and repeat business
Requirements
- ✓Experience in customer service or the travel industry is helpful but not required
- ✓Strong written and verbal communication skills
- ✓Ability to work independently and stay organized in a remote setting
- ✓Comfortable using email, booking platforms, and CRM tools
- ✓Reliable internet access and a personal computer
- ✓Must be 18 years or older
- ✓Passion for travel and helping others plan their perfect trip
Benefits
- ★Fully remote, flexible work-from-home opportunity
- ★Ongoing travel industry training and professional development
- ★Access to exclusive travel tools, resources, and destination information
- ★Incentive-based income opportunities
- ★Travel discounts and perks through our supplier network
- ★Supportive, inclusive team culture and potential for career growth
