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Group Reservations Specialist – Remote at Destination Knot
Destination KnotBoston, Massachusetts·1w ago
Mid LevelFull-timeGoAI
Salary Range
$45,000 - $65,000 /year
About the Role
We are looking for a Group Reservations Specialist to support group-related reservation and scheduling needs. This role focuses on coordinating multiple participants, managing timelines, and ensuring accurate documentation and communication in a remote setting.
Key Responsibilities
- →Assist with group reservation requests and scheduling coordination
- →Communicate with clients regarding group details, confirmations, and updates
- →Maintain accurate group records, participant information, and documentation
- →Track timelines to ensure confirmations and changes are processed correctly
- →Respond to inquiries related to group reservations and logistics
- →Follow established workflows and quality standards
- →Collaborate with internal teams to support group coordination efforts
Requirements
- ✓Strong organizational and multitasking abilities
- ✓Clear written and verbal communication skills
- ✓High attention to detail and accuracy
- ✓Ability to work independently in a remote environment
- ✓Basic computer proficiency and willingness to learn new systems
- ✓Professional, reliable, and client-focused
- ✓Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required
