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Online Hotel and Resort Reservationist | Entry Level – Remote at Destination Knot
Destination KnotBoston, Massachusetts·2w ago
Entry LevelFull-timeGoAI
Salary Range
$30,000 - $60,000 /year
About the Role
We are looking for a highly motivated and customer-focused Online Hotel and Resort Reservationist to join our team. This entry-level position is ideal for individuals passionate about travel and eager to learn hotel and resort booking. As a remote team member, you will assist clients with hotel research, reservations, and travel support.
Key Responsibilities
- →Assist clients with booking hotels and resorts for personal and group travel
- →Research and recommend accommodations based on client preferences
- →Confirm reservations and provide clients with necessary booking details and documentation
- →Handle questions, special requests, and reservation changes professionally
- →Learn to navigate booking platforms and supplier tools efficiently
- →Provide outstanding customer service via phone, email, and messaging platforms
- →Stay informed about destination trends, hotel features, and current travel promotions
Requirements
- ✓No prior travel industry experience required—training provided
- ✓Strong communication and customer service skills
- ✓Basic computer proficiency and willingness to learn booking systems
- ✓High attention to detail and ability to stay organized
- ✓Positive attitude, professionalism, and reliability
- ✓Must be 18 years or older with access to a computer and stable internet connection
- ✓Passion for travel and helping others
Benefits
- ★Flexible remote work opportunity
- ★Travel industry training and onboarding support
- ★Access to exclusive travel perks and hotel discounts
- ★Opportunities for growth and advancement
- ★Supportive team culture and ongoing mentorship
