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Mid LevelFull-timeGoAIGit
Salary Range
$30,000 - $55,000 /year
About the Role
We are looking for a motivated, detail-oriented Remote Customer Service Agent and Travel Booker to join our team. This role involves assisting clients with researching, planning, and booking travel experiences while providing excellent customer service throughout the process.
Key Responsibilities
- →Support clients in booking hotels, resorts, cruises, flights, and vacation packages
- →Provide personalized travel recommendations based on client preferences and budget
- →Respond promptly and professionally to inquiries via phone, email, or messaging platforms
- →Manage and maintain accurate records of bookings, preferences, and client communications
- →Coordinate travel logistics and resolve any pre- or post-travel concerns
- →Stay updated on travel industry trends, destination options, and supplier offerings
- →Deliver a high level of service to build long-term client relationships and referrals
Requirements
- ✓Prior experience in customer service, hospitality, or travel is preferred but not required
- ✓Strong communication skills and a customer-first mindset
- ✓Organized, self-motivated, and able to work independently in a remote environment
- ✓Comfortable using online booking platforms, email, and other digital tools
- ✓Passion for travel and eagerness to learn
- ✓Must be 18 years or older with a computer and reliable internet connection
Benefits
- ★Flexible remote work schedule
- ★Ongoing travel industry training and development
- ★Access to exclusive supplier tools, promotions, and travel perks
- ★Performance-based earning incentives
- ★Opportunities for career growth within the company
- ★A supportive, engaging, and collaborative team environment
