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Remote Customer Service Representative – Hotel Bookings at Destination Knot
Destination KnotBaltimore, Maryland·1w ago
Mid LevelFull-timeGoRustRESTAI
Salary Range
$40,000 - $70,000 /year
About the Role
Destination Knot is seeking friendly, detail-oriented Customer Service Representatives to join their team in a remote role focused on hotel bookings. This position involves assisting clients with researching, planning, and securing hotel accommodations to create unforgettable travel experiences. Comprehensive training and ongoing support are provided to ensure success in this virtual work environment.
Key Responsibilities
- →Assist clients in selecting and booking hotel accommodations
- →Provide accurate information on hotel amenities, pricing, and availability
- →Respond promptly and professionally to client inquiries via phone, email, or online chat
- →Maintain detailed and accurate records of client interactions and bookings
- →Collaborate with team members to ensure seamless client experiences
- →Stay updated on hotel offerings, travel trends, and industry changes
- →Attend virtual training sessions and team meetings
Requirements
- ✓Strong communication and customer service skills
- ✓Friendly, professional demeanor and positive attitude
- ✓Comfortable working independently and managing time effectively
- ✓Basic computer skills and a reliable internet connection
- ✓Interest in travel and helping clients plan memorable stays
- ✓Previous experience in customer service, hospitality, or sales is a plus but not required
Benefits
- ★Flexible, remote work environment
- ★Full training and access to industry resources and tools
- ★Supportive team culture and mentorship
- ★Income-earning possibilities based on performance
- ★Exclusive travel discounts and perks through industry partners
- ★Personal and professional development opportunities
