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Work From Home | Customer Service | Vacation Planner at Destination Knot
Destination KnotCalifornia·23h ago
Mid LevelFull-timeGoAI
Salary Range
$45,000 - $65,000 /year
About the Role
We are looking for a detail-oriented and customer-focused Vacation Planner to join our team. In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences.
Key Responsibilities
- →Provide exceptional customer service to clients via phone, email, and online communication
- →Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
- →Prepare and present travel quotes and options based on client preferences
- →Handle booking arrangements and ensure accurate documentation
- →Maintain ongoing communication with clients before, during, and after their trips
- →Collaborate with travel partners and suppliers to secure the best options for clients
Requirements
- ✓Strong customer service skills and a professional, friendly demeanor
- ✓Excellent written and verbal communication abilities
- ✓Ability to multitask and manage time effectively in a remote setting
- ✓Basic computer skills and reliable internet connection
- ✓Previous customer service or travel industry experience is a plus but not required
Benefits
- ★Flexible remote schedule
- ★Comprehensive training and mentorship
- ★Supportive team environment
- ★Income-earning possibilities based on performance
- ★Access to exclusive travel perks and discounts
- ★Growth opportunities within the travel services industry
