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Mid LevelFull-timeGit
Salary Range
$480 - $560 /month
About the Role
We are seeking a detail-oriented and proactive Operations & Administrative Support Specialist to join our dynamic team. This part-time role involves supporting operations across Zoho system management, Human Resources, Client Services, and Finance to ensure smooth workflows and exceptional service in a fast-paced environment.
Key Responsibilities
- →Update records, contracts, and hours in Zoho CRM/Projects
- →Move sessions between projects and troubleshoot basic Zoho issues
- →Assist staff with initial Zoho support requests
- →Manage HR email inbox and job postings
- →Screen resumes, upload candidate profiles, and assist with onboarding
- →Schedule PTO, maintain birthday calendar, and handle contract amendments
- →Manage subscription forfeitures, transfers, and cancellations for clients
- →Send client links and update service details
- →Process payments and monitor subscription usage
- →Follow up on accounts receivable and bounced payments
- →Assist with refunds and monthly invoicing
Requirements
- ✓Proficiency in Zoho CRM/Projects
- ✓Familiarity with HR tools and finance support systems
- ✓Strong command of email/calendar platforms (Gmail, Outlook, Google Calendar)
- ✓Intermediate Excel or spreadsheet skills
- ✓Exceptional attention to detail
- ✓Strong multitasking and time management abilities
- ✓Clear communication and teamwork skills
- ✓Adaptability in a dynamic environment
- ✓English proficiency for client communication and documentation
Benefits
- ★Work in a collaborative, growth-oriented environment
- ★Gain exposure to multiple business functions
- ★Flexible remote work setup
