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SeniorFull-timeGit
Salary Range
$31,824 - $43,056 /year
This salary is estimated based on similar roles. The actual salary may vary.
🚀 ¡Únete a la revolución de la salud con Clinic Agenda!
Clinic Agenda es la herramienta de Doctoralia pensada para digitalizar la gestión de citas y la organización de clÃnicas con varios profesionales. Permite tener todas las agendas centralizadas, reducir ausencias gracias a recordatorios automáticos, gestionar salas y recursos, y obtener reportes que ayudan a mejorar la productividad y la atención al paciente.
Como Customer Success en Clinic Agenda, tu misión será que cada clÃnica saque el máximo partido de esta solución:
•  Acompañarás a los clientes en el proceso de implementación
•  Les enseñarás a usar la herramienta de forma sencilla
•  Serás su guÃa para que vean un impacto real en su dÃa a dÃa.En otras palabras, buscamos a alguien como tú, con empatÃa, capacidad de comunicación y orientación a resultados, para que cada clÃnica no solo use Clinic Agenda, sino que la sienta como imprescindible para crecer.
En tu dÃa a dÃa, además de lo mencionado tendrás que:
• Gestionar incidencias en coordinación con el equipo de Soporte para garantizar una rápida resolución.
• Detectar oportunidades de cross-selling y upselling para maximizar el valor de nuestros productos.
• Alcanzar los objetivos establecidos en cuanto a activación de servicios, uso de la herramienta y NPS de la cartera asignada.
• Recoger y transmitir el feedback de los clientes para mejorar continuamente nuestro producto.
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About Docplanner
Docplanner is a leading technology company in the healthcare industry, specializing in the development of digital solutions to streamline medical practice management. Founded with the vision to transform how healthcare providers operate, the company has established itself as a key player in the medical technology sector, offering innovative tools that enhance patient care and administrative efficiency. Headquartered in Poland, Docplanner has expanded its reach globally, serving healthcare professionals and institutions across multiple countries. The company’s main products include a suite of online scheduling and practice management tools designed to simplify appointment booking, patient communication, and administrative tasks. Key features such as automated reminders, integrated calendars, and secure messaging systems help medical practices reduce no-shows, improve patient satisfaction, and optimize workflow. Docplanner’s solutions cater to a diverse audience, including doctors, clinics, and hospitals, with tailored platforms for various medical specialties. By focusing on user-friendly interfaces and data security, the company ensures that healthcare providers can deliver high-quality care while minimizing operational burdens. Docplanner has achieved significant recognition in the healthcare technology space, being named one of the world’s most innovative companies by Fast Company. Its market position is strengthened by a strong commitment to continuous improvement, with regular updates and new features based on user feedback. The company’s unique value proposition lies in its ability to bridge the gap between technology and healthcare, offering scalable solutions that adapt to the evolving needs of modern medical practices while maintaining a patient-centric approach.
