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ManagerFull-timeGit
Salary Range
$60,000 - $90,000 /year
About the Role
We are looking for an Associate Manager, Community to help lead and evolve engagement across our rapidly growing global community. This role will play a critical part in shaping how e.l.f. connects with its audience across social platforms, transforming real-time consumer interaction into meaningful brand relationships.
Key Responsibilities
- →Lead day-to-day community management strategy across key social platforms including Instagram, TikTok, YouTube, and emerging channels
- →Drive proactive engagement initiatives that deepen brand affinity, loyalty, and advocacy within the e.l.f. community
- →Identify opportunities to celebrate consumers, creators, and cultural moments that amplify brand love
- →Develop scalable engagement frameworks and best practices to support continued community growth
- →Oversee inbound community interactions, ensuring timely, on-brand, and culturally relevant responses
- →Partner closely with Social, Influencer, PR, Brand Marketing, and Customer Experience teams to align messaging and escalation workflows
- →Translate community conversations into actionable insights that inform marketing strategy, product feedback, and campaign optimization
- →Help refine processes, tools, and workflows that enable scalable community management across brands
Requirements
- ✓2-4 years of experience in Community Management, Social Media, Digital Marketing, or related field within beauty, lifestyle, or consumer brands
- ✓Proven experience managing and growing brand communities across major social platforms
- ✓Strong editorial judgment with exceptional written communication and copywriting skills
- ✓Experience translating social engagement and sentiment into actionable insights
- ✓Highly organized with strong project management and prioritization skills
- ✓Deep cultural awareness with strong intuition for internet trends and consumer behavior
- ✓Experience working cross-functionally within marketing organizations
- ✓Familiarity with community and social analytics tools
- ✓Benefit
- ✓Medical, dental, and vision insurance
- ✓Retirement savings plan
- ✓Gender neutral parental leave
- ✓Unlimited paid time off
- ✓Annual company-based performance bonus
- ✓Equity
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